The 2020 Edition of Chambers and Partners highlights the clerking team at Three New Square for their exceptional Client service.  The full write up, in which the team at Three New Square is the only IP Set singled out,  is as follows:

It would be difficult to think of a senior clerk who has been more influential on the profession in recent years than Nick Hill, who was chair of the Institute of Barristers’ Clerks from 2016 to 2019. No wonder clients of this IP specialist set consider him a “massive asset to the chambers.” According to our sources, Hill has “modernised the way the set deals with its network,” and reassures clients by being “very clear and open in his communication,” and “laying everything out on the table rather than doing shady deals behind closed doors.” Solicitors appreciate the fact that he has “invested a lot of time into getting to know the IP world properly.” They also applaud him for establishing a “family atmosphere” and a “proper, personal relationship” between the set and its clients. Hill is supported by the “very professional and efficient” Tim Fairburn, who earns praise from solicitors who describe him as “extremely approachable, and always available at the end of the phone.” Instructing solicitors also identify David Court as a man who “understands the pressure points in your job and does what he can to assist,” while chambers administrator Zena Robbins is said to be “absolutely wonderful at breaking down the barriers and being really welcoming to clients who are not used to instructing a barrister.” One interviewee summarises the client experience as follows: “The team provides a phenomenal service which goes above and beyond anything you would expect of a traditional clerks’ room. I think Three New Square stands head and shoulders above other sets in this regard.”